Refund policy

Easy returns

Flawed offers easy returns within 14 days of purchase. Return costs are at your own expense. Refunds are made through the same payment method used for the original order, within 14 days of receipt.

  • Flawed guarantees a full refund on returned items provided they are in the original condition in which you received them. This means that the returned items must be unworn, unused, and in their original Flawed Ziplock bag including the barcode.
  • If your return lowers the order value below the threshold for free shipping, the regular shipping costs will be deducted from your refund.
  • Sets can only be returned in full, not partially.

You are responsible for the returns until the parcel reaches our warehouse. We advise you to ship with track & trace and retain the proof of postage until we have confirmed that your refund has been processed. Return your products by using this return form.

Damaged item

In the unlikely event that you received an incorrect order or a defective item, please contact us immediately. We will send you a new product and you will receive a return label to send back the incorrect or defective item.